Ticketing Department & Membership Fulfillment Internship
As a ticketing department and membership fulfillment Intern, you will report directly to the Director of Season Memberships.
This internship is designed for you to learn all aspects of a ticket sales department.
Not only will you be selling ticket packages, working ticket windows, helping to run the box office, you will also be a liaison to season ticket members, as well as an integral part of our gameday/event staff for all events at HODGETOWN during the 2024 season.
Responsibilities
Learn the art of heavy relationship-building with prospective and current clients in order to meet sales goals
Place outbound calls to decision makers and customers to sell ticket packages
Help sales reps upsell current clients to better seats
Learn all aspects of ProVenue/Tickets.
com including back end reporting/analytics of ticket usage
Work with all ST clients on how to best use their tickets, including our consign back ticket program
Assist with helping ST clients learn how to use their online ticket portal
Assist with mass emails to all ST Holders with information throughout the season
Act as liaison between all ST clients and Sod Poodles
Work with Director of Corporate Sales to ensure all corporate clients are utilizing all of their tickets
Assisting in ticketing platform related functions
Data entry including group and season ticket contracts
Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single game buyers, new business prospects and fans alike
Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
Minimum Qualifications
Undergraduate Degree
Must be able to work evenings and weekends, as required
Nights & Holidays
Must be available to work in Amarillo for duration of Internship (End of Jan/Beginning of Feb – end of October)
Self-Starter and able to work with multiple departments and people
Strong customer service experience (both in person and over the phone)
Ticket office experience; ProVenue/Tickets.
com experience a plus
Experience with Adobe Creative Suite considered a plus
Intermediate computer skills (Word, Excel)
We are seeking applicants that are excellent communicators, detail-oriented, team players, confident, ambitious, dedicated, diligent, computer savvy, and have a general knowledge of sports, and want to be in sales as a career.
We prefer candidates with previous internships working in sports teams.
This internship MAY lead to a FULL TIME OPPORTUNITY FOR THE RIGHT CANDIDATE
This position pays $11.
00 an hour plus commissions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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