IT Manager

Job Title: IT Technician Manager Position Type: Full-time, Exempt Position Overview: In this role, you will be responsible for maintaining and troubleshooting various technology equipment across the company.
Work closely with other departments to identify hardware or software needs.
Ensure systems are running smoothly for daily tasks across operations.
Responsibilities: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs Creating rational strategies for upgrading the company’s network software whenever a new update is available Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company’s network Skills and Education Qualifications Bachelor's degree in information technology preferred Expert knowledge of IT best practices, policies and regulations In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Advanced leadership and conflict management skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization