We are seeking a talented and experienced Operations Manager, who will play a critical role in supporting our day-to-day operations and oversee the planning and execution of events hosted at MERUS Adventure Park.
Team culture and performance are very important at MERUS Adventure™.
We have a big vision and want to create many amazing experiences.
*Key Responsibilities:*
*1.
MERUS Operations:*
* Collaborate to develop, implement and run key systems and processes in relation to protocols, personnel, and back-office support
* Various administrative duties to assist with team communication and efficiencies
* Drive project management through software utilization, communication with key stakeholders, with a focus on moving projects and goals forward
* Manage day to day operations at MERUS and assist in leading onsite personnel
* Database management
* Collaborate and support the development and implementation of customer care processes and communication
* Collaborate with handling customer inquiries, reporting and KPI tracking
*2.
Event Planning and Management:*
* Plan, organize, and execute a wide range of events, including corporate retreats, large scale outdoor adventure events, one day events, hunts, and group bookings
* Build and maintain strong relationships with clients, event planners, and partners
* Negotiate contracts and agreements with vendors to achieve favorable terms and pricing
* Work closely with clients and event coordinators to understand their requirements and preferences
* Coordinate event logistics, including venue setup, catering, entertainment, and technical support
* Oversee event budgets, negotiate contracts, and ensure cost-effective event execution
* Provide on-site event management and supervision to ensure seamless operations
* Evaluate the success of events and identify areas for improvement
*Qualifications:*
* Proven track record of success in project management, with a minimum of 3 years of relevant experience
* Proven track record of leading a dynamic team
* Strong organizational, communication, and leadership skills
* Ability to thrive in a fast-paced, dynamic environment with meticulous attention to detail
* Proficiency in project management software and tools
* Flexibility to work evenings, weekends, and holidays as required
* Passion for the outdoors and a commitment to delivering exceptional guest experiences
*How to Apply:*
Interested candidates should visit www.
merusadventure.
com and follow the 3 steps on the page.
Job Type: Full-time
Pay: $40,000.
00 - $80,000.
00 per year
Benefits:
* Paid time off
Schedule:
* Day shift
* Weekends as needed
Work Location: In person