Director of Outreach Services

At Amarillo College, our mission is: Transforming our community and economy through learning, innovation, and achievement.
Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.
This is an exciting time to work for Amarillo College! We are seeking our next Director of Outreach Services who will be all-in on our mission and who will provide leadership in the development and implementation of programs and services designed to attract, admit and enroll a student population that meets the strategic enrollment goals of Amarillo College.
Requirements EDUCATION Required: Bachelor’s Degree.
Preferred: Master’s Degree.
EXPERIENCE Required: Three (3) years of experience working with the public on a professional level.
Preferred: Experience in development of publications, use of social media and planning special events.
Fluency in Spanish.
JOB DUTIES & RESPONSIBILITIES Establish, implement, and monitor program assessment for college recruitment activities Supervise and evaluate performance of subordinate staff for adherence to established performance goals.
Select, train, assign, direct, supervise and evaluate personnel.
Use data and business intelligence to make strategic decisions related to student recruitment.
Work with Vice President of Enrollment Management to develop, define and monitor enrollment targets for the College.
Collaborate with Communications and Marketing Department to maintain and promote brand awareness of the College.
Coordinate assigned programs and services with other college departments and external programs.
Collaborate with other directors in Enrollment Management Division to ensure optimal use of existing technology, as well as recommend new technology solutions.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes! KNOWLEDGE, SKILLS & ABILITIES Ability to Exhibit strong communication skills both written and verbal.
Ability to cultivate relationships built on trust and confidentiality with a diverse population.
Ability to maintain a high level of professional at all times, especially when dealing with resistance or hostility.
Ability to provide an exemplary level of customer service to all internal and external customers, departmental personnel, students, vendors, community, committees, management, etc.
Ability to maintain professionalism in demeanor, work-style and dress.
Ability to demonstrate a strong work ethic with the ability to exercise good judgment.
Ability to make solid recommendations, have strong attention to detail, good organizational skills, and ability to work under pressure to meet stringent deadlines.
Ability to work independently and as a team member.
Effective task prioritization, and organizational skills.
Ability to lead collaborative teams.
Ability to build relationships with internal and external constituencies.
Ability to demonstrate active listening and critical thinking skills.
Ability to apply logic and reasoning to identify alternative solutions, conclusions or approaches to problems.
Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.
Salary: Amarillo College - Salary Schedules (actx.
edu), Pay grade 14 (salary is determined by Human Resources based on education, work experience and internal comparisons).
Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed.
Working Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary.
) Work Environment: This position operates in a professional office environment, routinely uses standard office equipment (i.
e.
computers, phones, copy and fax machines, filing cabinets) and is in a high traffic area with continual interruptions.
Software commonly used includes Microsoft Office, Colleague, and various other educational applications.
Work may also be performed outside of the office and with little to no supervision.
Commitment Statement: Amarillo College is dedicated to building a workforce that embraces a wide range of backgrounds and experiences, fostering a culturally aware team at every organizational level.
Our goal is a faculty and staff that mirrors the distinctiveness of our community and is continually enhancing their skills and knowledge to better serve our entire student population.
Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.
Benefits Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS.
Amarillo College provides (at no cost to the employee) a long-term disability policy.
In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution.
Amarillo College Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses.
Employees have free access to the fitness center located on the Washington Street Campus.
We also offer a generous holiday schedule, Amarillo College - Amarillo College Schedule and Holidays (actx.
edu)