*Join the Conn's HomePlus Team!*
*Discover Our Benefits*
* *Exclusive Discounts:* Enjoy special pricing on a wide range of products to enhance your home life.
* *Paid Time Off:* Take advantage of our paid time off benefit to recharge and relax.
* *Financial Security:* Secure your future with our comprehensive 401k benefits.
* *Health & Wellness:* Access to Medical, Dental, Vision, HSA, and FSA benefits.
* *Insurance Options:* Choose from Life, AD&D, Short-Term Disability, Critical Illness, and Accident coverage.
* *Invest in Our Success*: Invest in your future with our Employee Stock Purchase Plan.
* *Education Matters:* Further your education with our Tuition Reimbursement Program.
*Your Role*
Join us as a Customer Service Representative at Conn's HomePlus, where you're at the heart of creating outstanding customer experiences.
Be the friendly face our customers rely on for top-notch service and seamless checkouts.
*What Sets You Up for Success*
* *Exceptional Customer Service:* Answer incoming customer calls, greet customers warmly, and assist with any customer issues or questions with the highest level of customer service to ensure customer satisfaction.
* *Checkout Assistance:* Handle payment information and gather necessary details, such as addresses and phone numbers, for customer checkout and to place or cancel customer merchandise orders as needed.
* *Cash Handling:* Precision in managing register operations to ensure seamless transactions.
* *Product Knowledge:* Answer customer inquiries about warranties, terms of sale, and product information, enriching their shopping experience.
* *Store Standards:* Uphold our company's high standards by maintaining impeccable merchandise presentation and cash wrap cleanliness, contributing to a welcoming shopping environment.
* *Team Collaboration: *Be a vital contributor to our dynamic store team, offering support and versatility to meet evolving business needs.
* *Computer Skills:* Computer, clerical and data entry experience are preferred.
* *Organizational Skills:* Must have good organizational skills to manage customer information effectively.
* *Flexible Schedule:* Be willing to work a flexible schedule, including nights, weekends, and holidays, with regular attendance.
*Working Conditions*
* Work is performed in a retail store environment.
* Physical requirements include standing for extended periods, handling inventory, and utilizing tech equipment and computers.
* Efficiently and safely handle and move merchandise, including lifting items weighing up to 40 pounds or more.
*Start Your Journey with Us!*
At Conn's HomePlus, we understand that our customer service team are the driving force behind our commitment to creating home love.
While you're dedicated to providing top-notch customer experiences, you have the chance to brighten someone's home life, and we're here to support you every step of the way.
*Ready to Make a Difference?*
Click the "Apply" button to start your journey with Conn's HomePlus!
Let’s Make It Happen!
Job Type: Full-time
Pay: From $11.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Shift:
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Experience:
* Customer Service: 1 year (Required)
* Cashier: 1 year (Preferred)
Work Location: In person
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